The phone console is where you build and run your phone service. It lives at portal.siriustel.com.
How to open it
- Sign in to the shop at my.siriustel.com.
- Press Open phone console.
- Sign in with the console details that were emailed to you when your Telecom account was set up.
What you do there
- Create SIP users for desk phones and softphone apps.
- Allow the IP address of your own phone system.
- Choose where each phone number rings.
- Build extensions, ring groups, voice menus and call flows, if you have Cloud PBX.
- Watch your call-centre queues and agents live.
- Play and download call recordings, and read transcripts, if you have those add-ons.
- Upload identity papers when a number needs them.
What stays in the shop
Buying, paying and invoices stay in the shop. The console shows your phone balance, but you top it up in the shop.
Can't sign in?
Ask us in the chat, and we will help you get back in. Never share your console password with anyone, including people who say they are from SiriusTel.