A SIP user is a login that lets a desk phone, a softphone app or your own phone system make and take calls on SiriusTel. You need a SIP trunk or a Cloud PBX plan first.
Create a SIP user
- Open your phone console from the shop.
- Go to the SIP users section.
- Add a user with a clear name, such as reception or sales-01.
- Set a long, random password. Never reuse one.
- Save.
Connect a phone
Enter three things in the phone or app: the SIP server address shown in your console, the SIP username and the password. Then make a test call.
Connect your own phone system
If your phone system has a fixed IP address, add it under IP access in the console. Calls from that address are then accepted without a password. Add only addresses you own.
How many calls at once
Your plan sets your number of channels. Each channel carries one call at a time. Need more? Add channels in the shop.
Stay safe
- Use one SIP user per device.
- Delete users you no longer need.
- Check your call history for calls you do not recognise, and tell us at once in the chat.