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Your three balances

Last updated on Oct 12, 2026

Your SiriusTel account holds three balances. Each one pays for different things. You see all three in the shop.

Shop credit

Money held in the shop itself. It pays your shop invoices, such as plans, seats and setup fees.

Phone balance

Pays for everything that runs on the phone switch: call minutes, phone number rent, and switch add-ons such as recording and transcription. Calls take from it as they happen, priced on your rate card. You top it up in the shop.

AI credits

Pay for minutes in the AI studio at siriustel.com. One credit pays for each started minute of an AI call. Some AI studio plans add credits every month. You can also buy extra credits in the shop.

How money moves

You always pay in the shop. When a top-up invoice is paid, its amount goes into the right balance, once. Money does not move between the phone balance and AI credits.

Quick guide

  • Plans, seats and setup fees: paid by shop invoice.
  • Call minutes, number rent and switch add-ons: paid from your phone balance.
  • AI studio minutes: paid from your AI credits.

Prices for every product are in the shop.